top of page
Black Background

FAQs

What are Pre-Orders? An item that is expected to be produced and released in the future. Typically, 6-9 months after the offer date. All Pre-Orders are polled for 2-3 weeks (manufacturer provides due dates) and orders must be received prior to the due date to ensure your order is allocated. â€‹

​

Why don't I see an item I want to Pre-Order in the store? We either have not added the item (contact us and we will add it quickly for you if the item is still available to order), or it's no longer available to order/we are sold out.

​

When are payments due for Pre-Order items? We will send you an invoice via email once we have been notified that a shipment has arrived. Payment is due within 48 hours of received invoice via PayPal, Cashapp, Venmo, or through our secure credit card processor. 

​

Can Pre-Order items be paid in advance? Yes, please reach out to arrange early payments prior to an item's arrival.

​

​

bottom of page