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FAQs

šŸ“˜ What Are Pre‑Orders?

Pre‑Orders are items scheduled to be produced and released in the future, typically 6–9 months after the offer date. Manufacturers provide due dates, and all Pre‑Orders remain open for 2–3 weeks. To guarantee your item is allocated, your order must be placed before the manufacturer’s due date.

šŸ›’ Why Don’t I See the Item I Want to Pre‑Order?

There are two possible reasons:

  • The item has not yet been added to the store. āž¤ Contact us and we will add it quickly if it is still available to order.

  • The item is sold out or no longer available from the manufacturer.

šŸ’³ When Are Payments Due for Pre‑Order Items?

You will receive an invoice via email once we are notified that your shipment has arrived. Payment is due within 48 hours of receiving the invoice. Accepted payment methods include:

  • PayPal

  • Cash App

  • Venmo

  • Secure Credit Card Checkout

šŸ’° Can Pre‑Order Items Be Paid in Advance?

Yes. If you prefer to pay early, simply reach out to us and we will arrange early payment for your Pre‑Order.

šŸŽ Do Pre‑Orders Earn Rewards?

Yes. For every $500 in Pre‑Orders paid, you earn $5 in rewards credit toward future invoices. This loyalty program is designed to save you money and reward consistent pre‑ordering.

🚚 What Are the Shipping Rates?

  • Continental U.S. (48 states): Flat $5 per order when items are ready to ship.

  • AK, HI, and U.S. Territories: Shipping is based on USPS or UPS rates.

  • Canada: Shipping is calculated by total order weight via UPS Standard.

  • International Customers: Contact us for a custom shipping quote.

šŸ“¦ Do You Combine Shipping?

Yes. If you have multiple Pre‑Orders in “Awaiting Delivery / Arriving Soon – Payment Due”, we will combine them into one shipment whenever possible to help reduce your overall cost.

āš ļø What Is the Cancellation Policy for Pre‑Orders?

Placing a Pre‑Order is a commitment to purchase the item once it arrives.

  • Cancellations are handled at our discretion.

  • Approved cancellations incur a 25% cancellation fee.

  • Pre‑Order items are made to order, and your reserved quantity cannot be returned to the manufacturer.

šŸ™ Anything Else I Should Know?

Your Pre‑Orders help support our store and ensure we can continue offering the NASCAR diecast items you love. We appreciate your loyalty, trust, and continued support.

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